If using a re-loadable card for a recurring membership, make sure to top it up before the renewal date, or cancel the membership before the card runs out of funds. Membership Did Not Renew or Card Declined If you have problems even after registering, call the customer service number on your card to see why they are declining the charges. The amount held will return to your card automatically and Roblox will not receive payment. This can result in pending charges that can place a hold on the balance of the card for up to 10 days. If the transaction is not going through, do not try to re-purchase.
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